In addition, whenever I was online, the rest of the house experienced internet problems. Subsequently, on 9th March, it was Auto-Updated by Microsoft! Following that, I notice that my Ethernet Driver is now:- "Rivet 9.0.0.49, dtd 20th Sept 2018".Ĭertainly, I do NOT see the specific Ethernet Version that you are My XPS 8930 was also dropping its internet connection. I keep the "Security & Maintenance" Monitor running in the background & it logs, for 7th April it confirms that BOTH these Drivers were Updated. So if the Killer overlay got updated around an older driver, you may still see an older date reported." Ġn the 7th April, I went to the Dell Web-Site & noted that there were Updates for both the Ethernet & WiFi Network Cards (according to the Web-Site, with Release Dates of 2nd March 2020) & I duly updated them - I then checked that the Drivers had been updated (can't recall the version, but it was no longer the "Rivet" version)! So how do you know yours got reverted? Keep in mind that Killer Ethernet is just a Rivet Networks overlay on top of the NIC driver. " I installed latest version of the Killer Ethernet driver on my XPS 8930 and Windows Update hasn't reverted it. Maybe he is just experiencing the micro-freezes. OP needs to work his problem or complain to Dell about it. And my browser stopped having "Internet Drop-Outs". I redeployed my AiMesh node to be the site router and was up again in about 20 minutes. But then my router fully died a few days later, thankfully. I checked over the XPS networking devices and drivers, re-installing them again. My new XPS 8930 began having trouble resolving browser activity, aka "Internet Drop-Out", whatever that can mean. I don't know anyone who who needs to allocate bandwidth for their new XPS desktop activities: The Killer Control Center performs QoS bandwidth management at the desktop. If Killer Control Panel is running, disable it on the Startup tab in Task Manager and then reboot.I am using the following: NetGear Nighthawk X10 AD7200 router Arris TM1602 Modem (Spectrum Try disabling SupportAssist Remediation Service using Start>Run> services.msc and then rebooting This is my first XPS system, I've only owned Alienware and Optiplex desktop machines prior. If it is, then I wish to request a new replacement machine or model. The problem (or failure) really should'nt be any more complicated than that. I'm apt to contact Dell customer service.īut I will experiment with swapping-out ethernet cable, also try different port. I have no patience for this type of behavior, or possible system operation failure, from a brand-new machine. Moreover, my Alienware Aurora R7 desktop machine is connected (directly) to the same router, it never exhibits this type of erratic internet drop-out behavior. We never experienced this erratic type internet operation (random drop-outs) using the Optiplex machine, and it used the very same ethernet cable, connected directly to the same router input. Yeah, this new XPS 8930 desktop machine replaced an (8 year old) Optiplex 390 desktop machine. I'm not sure if this is a proper solution? Appreciate your help! Save the changes to the power plan and reboot. And make sure the Wireless Adapter Settings on that screen are set to max performance. And on this page, disable USB Selective Suspend, disable Hybrid Sleep, disable PCI Express Link State Power Management. On that screen, click the Additional options link. Identify the active power plan and click the link to change its settings. Uncheck that box on each Power Management tab.Įxit Device Manager and open the Windows Power options page. Then expand the list under USB in Device Manager and open each USB root hub. Now find the entry for your WiFi card and uncheck that same box on its Power Management tab. Click its Power Management tab and uncheck the box "Allow PC to turn off.". Open Device Manager and double-click the entry for your Ethernet adapter. So if JOcean's suggestions don't help, try this, but you might want to make these changes too. SmartByte can be a real nuisance if it's installed, but this could be a power settings issue.
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